Return Policy

We will gladly accept returns of unworn, unwashed, undamaged or defective merchandise purchased online for a full refund within 30 days of original purchase. Refunds will be made in the form of the original payment. Customers are responsible for the cost of return shipping. 

Please contact info@alouly.com for any returns.

Please note: we reserve the right to refuse any returned items with visible signs of wear. Furthermore, we are not responsible for shipping fees or lost returns. You will be refunded for the items returned, not the shipping costs or any customs/duty fees you might have incurred upon receiving your order.